You certainly may not become a great
communicator by simply reading one book. However you may recognize for yourself how
vital are connections and ability to communicate in the modern business world,
though.
Favorite quotes:
Once you’ve
taken the time to figure out what your mission is and where you want to get to,
the next step is to identify the people who can help you to get there.
Art of
small talk:
-First give
a person a hearty smile. It says I am approachable
- Maintain
a good eye contact. If you maintain an unblinking share 100% percent of the
time, that qualifies as leering. If you keep eye contact less than 70% of the
time ,you’ll seem disinterested and rude. Somewhere in between is the balance
- Unfold
your arms and relax. Crossing your arms can make your appear defensive or
closed.
- Nod your
head and lean it, but without invading other’s person space. You just want to
show that you are engaged and interested.
- Learn to
touch people. Touching is a powerful act. Most people convey their friendly
intentions by shaking hands; some go further by shaking two hands. My favorite
way to break the distance between me and a person is to touch the other’s
person elbow. It’s not too close to the chest, which we protect, but it’s
slightly more personal than a hand.
The best one
As I
discussed in the chapter “What is your mission” the answer to “What do you
really want ?” determines all that you do and all the people who help to
accomplish it. It often comes down to one of three things: making money,
finding love or changing the world.
One of 10
expert’s rules:
Creativity
is worthless if it can’t be applied. The bottom line four content has to be:
This will make us money. The lifeblood of any company is sales and cash flow.
All great ideas are meaningless until someone pays for it.
One more
Relationships
are not like pies which can be cut into so many pieces. They are more like
muscles – the more you work them, the stronger they become.
